Refund policy

Refunds, Cancellations, and Returns

For orders not yet shipped:

Refunds and cancellations are available, please contact us with your order number and reason for cancellation. This does not apply to pre-order items! ><

All pre-order items are subject to manufacturer availability. If out of stock, full refund will be provided.

For orders already shipped/delivered:

Unfortunately, we will not be able to accept any returns after an order is delivered unless:

  1. Wrong items were sent
  2. Major defects/damages to the items due to packaging issues

If this was the case, please contact me within 7 days of delivery at crowsnest.inquiry@gmail.com